top of page

Frequently Asked Questions

Do you offer refunds?

Glorious Heritage does not offer refunds on our books unless they were severely damaged in the shipping process or otherwise substantially defective.

What is your privacy policy?

Our privacy policy details what personal information we collect from our customers and how it may be used.  You can read our privacy policy with this link.  PRIVACY POLICY

What is your "terms and conditions of use" policy?
What historical sources do you use for your cartoons?

You can read our "terms and conditions" policy with this link.  TERMS AND CONDITIONS

Historical sources will obviously vary from episode to episode.  For the most part, the cartoons will rely on commonly known facts, as understood by Catholics.  However, the writings of Popes, Saints and other sources that have been accepted throughout Catholic history will also be used from time to time.  "Glorious Heritage" cartoons seek to portray the history of the Catholic Church in a simple way, yet remain edifying for young children.   Adherence to Catholic Tradition is of paramount importance in our efforts to produce these cartoons!

Can I share these cartoons with others?

Yes, in fact, we would appreciate it greatly.  Feel free to make digital copies of them, but we ask that you don't change, add or subtract from them in any way. Also, please don't re-upload them onto Social Media or sell them.

When I download cartoons, what format will they be in?

Our cartoons are produced in .mp4 format.  The .mp4 file will be inside a .zip folder.  See the below Question/Answer to learn how to "unzip" or "extract" the cartoon from a .zip folder.

What happens when I get a free cartoon(s)?

You will receive an email with your order summary and confirmation.  This same email will contain a link to download the digital products (cartoons) that you have purchased.  This download link will be valid and usable for 30 days.

​

Clicking on the download button will immediately start the download process.  Your digital products (cartoons) will download in a .zip folder.  For help in learning how to access .zip folders, please see the below links.

How to Unzip (extract) files in a .zip folder on a PC

​

How to Unzip (extract) files in a .zip folder on a Mac

​

How to Unzip (extract) files in a .zip folder on an Android

​

How to Unzip (extract) files in a .zip folder on an Apple iphone

​

bottom of page